Testimonials
Susan was terrific from the evaluation...listing...open houses through the sale and closing. Having never sold a house before, Susan made me feel totally at easy from our first meeting through the entire process....much more so than the other agents I interviewed. I would highly recommend her services. Susan was also very helpful with my move to a new house.
Robert Handler/Formerly from Seaford, NY
Susan is a true professional who provided exceptional service and keen industry insights throughout the entire process. Whatever came up, she was there to support us and guide us through the sale. It was a great experience working with Susan; I highly recommend her to anyone looking to buy or sell a home.
Maryellen Lively, Massapequa Park
Susan was fantastic. We worked with her for a while to find our home and couldn't have asked for a more dedicated agent. She was always there to answer our questions. If there was something she didn't know, which was rare, she'd find out immediately and get back to us. Most of all she was very trustworthy which in this day and age is hard quality to come by. I'd certainly recommend Susan to anyone looking for a real estate agent. You won't be disappointed in the personal service she provides.
Dave Cohen; Massapequa Park
When deciding to start looking at houses, we had no idea what to expect. We had never bought a house before, and the process was intimidating. Not knowing where to begin, we searched for houses online. After seeing a few we liked, we contacted Susan Monaco to help. Help she did. Not only did Susan respond to us immediately, she answered all of our initial questions. What we loved most was that she did not pressure us in any way. After a few days of looking at listings, we set out to see a few houses. From day one, Susan was informative and reliable. She did her homework on the properties that met our needs, she and really knew which houses were best to see and which would not be for us. Whenever she took us to a house that she didn't think we would like, we walked out wishing we had listened to her. We were, however, thankful that she took us to each listing we wanted to see. Susan was also always available to help. We haven't heard about many realtors who will respond on weekends and holidays. We soon learned that Susan was extremely honest. When we found a house that we really liked and decided to make an offer, Susan ran comps and went over each one with us. We had no idea where to start with offers, and she really helped to guide us. Without Susan, we probably would have paid way too much for a house or never had a chance on another house because we were staring too low. Susan had our best interest at heart at all times. It took a while, but with Susan, we finally found the right house for us. Susan helped us every step of the way. She was there to give us advice on pricing, negotiating, inspections, and more. We trusted her the most people than anyone we met along the way in the house- buying journey. We whole-heartedly recommend Susan Monaco. She is professional, reliable and trustworthy. Anyone would be lucky to work with her. We certainly were!
Brian & Denise Barnard (Massapequa)
It has truly been a pleasure to work with Susan since March 2015. She cared about our family, the neighborhoods selected, the perfect fit when choosing our new home and most of all she's very knowledgeable about real estate. When choosing a broker...look no further Susan has your best interest at heart. No matter the time, day or night, email, text messages, and phone calls she's there to help you through the home buying process. We had a deal fall through and Susan made sure we didn't get discouraged. She said, You'll know when it's the right one!" I must agree, we found the house of our dreams! Thank you Susan for making us feel like family. You made this journey into a reality that we never thought would come true!
Otis & LA Williams, N. Babylon
We met Susan by mistake and it was the best mistake we could have ever made. She helped us every step of the way. Every hurdle we faced, she made sure she got us the help that we needed. Any questions and concerns we had, she was there with the answers. She was a gift from god and we are very grateful for everything she's done for us. We are loving our new home and it's all because of Susan Monaco. I would definitely recommend her to anyone!
Chris Voytasko & Angela Ramos
W. Babylon
Susan's honesty and integrity go way above the norm. She never stops working until the job is done and everyone is happy. In short, she is simply the BEST. Anyone with the good fortune of having Susan buy or sell a property for them is a winner. But I can rave about her until the cows come home, the real proof is that she sold our house in just 2 days - absolutely unheard of! Susan, our very very best to you, always! We LOVE you!
Madelene & Michael Tabor
Goshen, NY-Formerly of Seaford
Susan Monaco was extremely helpful in helping me sell my home. She is very knowledgeable and was there for me 24 7 with answers to all my questions and concerns. I highly recommend Susan! The best! :)
Joe Torres
New Hyde Park (now Massapequa)
Susan was the best. She was never high pressure. In fact she was the opposite. My wife was very hard to please and Susan was very patient and worked with her without giving up. A true professional and now a friend. You need to go no further; use Susan.
Michael DeStefano
Shoreham
Susan Monaco is a Godsend. Not only is she the most honest realtor I've met, but she truly went above and beyond to help me find the right house, and more importantly, avoid the wrong one. Susan has gone as far as to discourage me from making an offer on a house, and costing herself a commission, just to make sure I did not have problems down the line.
Howard Altman
Massapequa
I had the pleasure of working with Susan on a recent home sale. From the moment we spoke, she was kind and knowledgeable, and I immediately trusted her judgement. Her original estimate of what the house would eventually sell for was dead on, while other real estate agents threw out higher numbers that were clearly meant to entice me to hire them. I was confident that she would do everything she could to represent me in the way I would want; treating everyone involved in the transaction with respect. She proved to be a major asset in the process as we had a tough negotiation, which she handled with a cool, reasoned head. She went out of her way to make the process easy for me, being at the house for me when vendors needed access, picking up mail, the works. She communicated with me regularly about showings, appointments and feedback and provided a continual stream of helpful advice. I would welcome the opportunity to work with her again and highly recommend her to anyone looking for a caring, no-nonsense advocate in real estate.
Kathleen Rohrecker
Massapequa Park
When my husband and I decided to sell our home of 25 years, even though we were eager to start our new lives in another state, it was a difficult and emotional decision. We couldn't have picked a better real estate agent than Susan Monaco. From our initial meeting Susan took us through all the steps involved in selling a house. She didn't pressure us to sign a contract. She gave us time to digest all the information. When we called Susan back and were ready to sign with her, Susan told us that after she had gone over the comps for our neighborhood, she felt we had priced the house too low. To say the least, my husband and I were very pleased. Susan was there for us every step of the way and was incredibly helpful in more ways than I can list. Susan sold our house and my husband and I, plus our fur kids, are now enjoying our new home.
The Barrera Family
Massapequa Park
Having closed on two homes I had the responsibility for selling within one year, I just wanted to thank you for all the work you did in getting both homes sold quickly and at a fair price in this ever changing market.
When I had to sell my deceased Uncle's home, I did not know any realtors on LI so I got presentations from three realtors. I chose you because you were direct and thoroughly answered all my questions. Since I was trying to manage the process from out of state, I appreciated your willingness to pitch in with a lot of extra effort and manage tasks that I could not in order to close the deal. You went beyond the extra mile.
When it was time to sell my mother-in-law's house I called you immediately. Once again you met with us and patiently and thoroughly answered all of my mother-in-law's questions. Your calm and confident demeanor put her at ease and quickly minimized any apprehension she may have had with this major transition in her life. You were also very responsive to any awkwardness she may have felt having people she did not know going through her home. Once again, with your skill we had a deal with a perfect buyer within 10 days.
You are very good at what you do. You have a keen sense for buyers and have a quiet confidence that is reassuring to all involved. Best of all, you are just a damn nice person.
My only regret is that I have no more homes to sell on LI!
Regards,
Ken C. from N.J.
When you need to sell your home, finding the right realtor is daunting. You want someone you can trust, someone who can advise on the right price, someone who is in your corner and someone who will be there when you need them. Susan is all of these things and much more. We had to move before we could put our house up for sale, so we were on a plane and the next day the sign went up. Susan managed every aspect in our absence, leaf clean up, snow removal, even the final clean out of unwanted items. We received regular detailed updates and no one viewed our house without Susan present. It didn't matter if another agent came, there was no lock box, Susan had the only key. In this day and age it is incredible to find someone who you can put your whole trust in. All thru the process we valued her insights and advice and in a relatively short time we had the perfect buyer. I know you will find it hard to believe, but I can honestly say she was worth way more than her commission. Thank you Susan.
Chris Fitzpatrick; Massapequa (now in Ireland)
I had the opportunity to work with Susan when purchasing my home. Susan was selling the home for the sellers and was not even our agent. With that said you would have never known it. She was there for every step of this new home buyers experience. From the nervousness to the joy she stood by us in one of the most monumental times in our lives thus far and I would like to say that over a year later we still talk and we made a connection that only a person who loves what they do can make. I look forward to working with her in the future!!
Sue Daly-Johnson and Fred Johnson; Seaford
Susan,
So sorry it's taken such a long time to thank you for all the work you did for us in selling our home. You did a wonderful job, were serene amidst all our packing boxes, gave us exceptional service and are more than happy to tell everyone we know about your wonderful work. We are enjoying our new digs, the people are great and though we miss Long Island, know that it was best for us in the long run.
Thank you again and again.
Marty and Jo-Ann O'Connor
formerly 337 First Avenue, Massapequa Park
My brothers and I were stuck, hundreds of miles away from Long Island, when both my parent's suddenly passed away and we had to sell their house. Susan Monaco was a great gift to us, advising us, helping to get the house ready and showing it, and finally selling it for a price we were very happy with. Susan took on what was a great challenge to us with ease, based on her experience and knowledge in real estate. She was always available, reassuring, and efficient, and we couldn't have been more pleased. I would highly recommend Susan Monaco for anyone who wants an experienced and trusted professional when selling their home.
Elissa Levine
Delaware
Dear Susan,
I really appreciate all your time and patience that you put in to helping me find my house! I am very happy and you made this experience very joyous. I will definitely recommend you to anybody who may be looking to purchase in the future!
Thanks again,
Stephanie Cardone
When it was time to sell my mother-in-law's home, I didn't know how we'd do it. We live 90 minutes away and between my business and my wife and four kids, frequent trips to Long Island weren't possible. Susan Monaco made it all happen without me having to babysit a vacant house. She found the buyers, took care of the house, and basically handled everything every step of the way. I couldn't be more pleased, and I can't recommend her more highly. Yes, she's good at her job, but she is also a trustworthy and good person who is a pleasure to work with. You'll never regret your decision to work with her.
Mike Moran
New Jersey
Susan,
We didn't want too much time to go by without us thanking you for a job well done! Due to your expertise and guidance we were able to sell our house in 8 days at 100% of the asking price. Susan, you are one of a kind and if anybody asked us for a realtor we would never hesitate to give them your name. We never dreamt that selling a house in today's market would have went as smoothly as ours did.
Joanne and Ron Deegan
Formerly of Seaford
Dear Susan,
I would like to thank you and your staff for the wonderful experience that I have had selling my home. Then I would like to thank you for your help with relocating to a condo.
This can be a very stressful time and full of anxiety (which you know that I was full of) but every time I had any of these feelings; you were only a phone call away from to give me the answers I needed to hear. Your office always seemed to put a smile on my face before I hung up the phone.
I also appreciate your knowledge with buying and selling of homes. Whenever any documentation was needed, you were right there with the paperwork or helping me get it.
YOU ARE THE BEST, Thank you so much.
Sincerely,
Inga
Dear Susan,
We wanted to “Thank You” for going above and beyond “in getting us to where we are now!” You know we both think a lot of you and how well you handled our needs. Even though there were a few bumps in the road, you were able to hold the deal together for us, I am so thankful for that!! Honestly and truly, you are our favorite Real Estate Professional! We hope to be able to recommend you a million times in the future to anyone who needs Real Estate Services.
Thank you and wishing you well,
Barbara & Steve Kowalski
Dear Susan Monaco,
Tony and I just wanted to thank you for everything! Helping us find our dream home took a lot of patience from you; looking for a long time, waiting, then looking again. You stuck with us with no pressure on us. Then when we finally found our home, you got us through all the bumps in the road. It was so good knowing you were there to help every step of the way. Showing us how much you truly cared helped us survive the process. Finding an agent that is knowledgeable and caring is not an easy task…. but we found you.
Thanks again for everything.
Tony and Laura Sorrentino
Dear Susan:
We know selling our home was a long process and we want to thank you for always "stepping up to the plate". We were selling at a difficult time and had some minor problems with the home we needed to address. We thank you for the numerous showings and open houses, and finally, the right buyers came along.
Thanks again, Linda & Al